Welcome to Locwire.com ("Locwire," "we," "our," or "us"). Locwire is a mobile application designed to enable real-time location sharing among groups of trusted users through the concept of a "Wire" — a shared group environment where all members can view each other's live positions on an integrated map interface.
This Privacy Policy ("Policy") describes in comprehensive detail how Locwire collects, uses, processes, stores, shares, protects, and manages personal information — particularly sensitive location data — from users of our mobile application. By downloading, installing, registering for, or using the Locwire application, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy and our Terms of Service.
Given that location data is inherently sensitive and personal, we take our data stewardship responsibilities with the utmost seriousness. Our practices are designed to be transparent, minimal, purposeful, and secure. We strongly encourage you to read this policy in its entirety.
For the purposes of this Privacy Policy, the following terms shall have the meanings ascribed to them below:
Locwire collects several categories of personal information in order to provide its core services. Below is a detailed breakdown of each category, the specific data points involved, and the means by which they are collected.
When you create a Locwire account, we collect the following information, which is necessary to set up and manage your user profile:
Location data is the primary data type processed by Locwire. Given the sensitive nature of this data, we wish to be especially clear about how it is collected, used, and managed.
When you are an active Member of a Wire, Locwire continuously collects your geographic coordinates — specifically latitude and longitude — in real time. This data is collected at regular intervals (configurable in settings) and transmitted to our servers for display to other Wire Members on the map interface. Live location collection begins when you activate your presence in a Wire and ceases when you exit the Wire, disable location sharing, or close the application (subject to background permissions granted by you).
GPS (Global Positioning System)
Locwire uses device GPS hardware when available and when
location permissions are granted. GPS provides the highest degree of accuracy (typically within 3 to 10 meters)
and is the default tracking mode when outdoors with a clear sky view. GPS-based tracking operates independently
of cellular connectivity.
GPRS (General Packet Radio Service / Cell Tower Triangulation)
As a fallback or
supplement, Locwire may use GPRS-based location (cell tower signal triangulation) in scenarios where GPS signal
is weak or unavailable — such as indoors, in tunnels, or in areas with GPS interference. GPRS location accuracy
is lower than GPS (typically within 100 to 1,000 meters) and depends on the density of nearby cellular towers.
Users will be notified within the app when GPRS mode is active.
When location tracking is active, Locwire records your movement data to compile individual Trip records. Each Trip record contains:
Trips are stored in your personal Trip History, which is accessible only to you unless explicitly shared. Trip History is retained in accordance with the data retention schedule described in Section 9 of this Policy.
To provide, optimize, and troubleshoot our services, we automatically collect certain technical information from your device:
We collect data related to how you use the Locwire application, including:
If you contact our support team or provide feedback, we may collect:
We use the information we collect strictly for the purposes described below. We do not use your data for purposes beyond those stated without obtaining your prior consent.
Because location data is uniquely sensitive, we dedicate this section to addressing the specific ways in which Locwire accesses, transmits, stores, and protects your location information.
Locwire requests the following device location permissions, depending on user activity and platform:
You may revoke location permissions at any time through your device settings. However, revoking permissions will disable all real-time location sharing and trip-tracking functionality.
Locwire provides you with meaningful controls over the visibility of your location:
GPS mode provides high-accuracy location data (typically 3–10 meters). GPRS/Cell-tower mode provides lower-accuracy location approximations (typically 100–1,000 meters). Locwire clearly indicates within the app interface which location method is currently active for each user, so that Members are informed of the accuracy level being displayed.
When you are active in a Wire, the following information about you is visible to all other active Members of that Wire:
Wire Members do NOT have access to your account details, device identifiers, or any information outside the Wire's active location-sharing session, unless you explicitly choose to share additional information.
Wire Hosts have additional administrative capabilities:
Locwire integrates Apple Maps (provided by Apple Inc.) to render map tiles, geocoding, reverse geocoding, and navigation overlays on iOS devices. When you use Locwire on an Apple device, your location coordinates and map interactions may be processed by Apple in accordance with Apple's Privacy Policy. We encourage iOS users to review Apple's Privacy Policy at https://www.apple.com/legal/privacy/. Locwire does not have access to, nor does it receive, Apple's internal processing of location data submitted to Apple Maps.
Locwire integrates Google Maps (provided by Google LLC) on Android devices and may optionally offer Google Maps on iOS. Location coordinates, map viewport data, and route information may be processed by Google in accordance with Google's Privacy Policy. We encourage all users to review Google's Privacy Policy at https://policies.google.com/privacy. Locwire does not control or receive data that Google independently collects through its Maps SDK.
Locwire may use the following additional third-party service categories, each subject to their own privacy policies:
Locwire does not sell, rent, lease, or trade your personal information — including your location data — to any third party for commercial or advertising purposes. We share your information only in the limited circumstances described below.
Your live location and presence information are shared with other Members of Wires you have actively joined, solely for the purpose of the real-time location sharing service described in this Policy. You control your Wire memberships and location visibility at all times.
We may share limited personal data with trusted third-party vendors who provide infrastructure, analytics, support, or other operational services on our behalf. These vendors are contractually bound to:
We may disclose your personal information, including location data, if we believe in good faith that such disclosure is necessary to:
Where legally permitted, we will notify you before disclosing your personal information in response to a legal demand.
In the event of a merger, acquisition, asset sale, bankruptcy, or similar corporate transaction, your personal data may be transferred to the successor entity. We will provide advance notice through the application or by email and will ensure that the recipient entity is bound by privacy commitments no less protective than this Policy. You will retain the right to request deletion of your data following any such transfer.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, and to comply with legal obligations. The following schedules apply:
| Data Type | Retention Period | Notes |
|---|---|---|
| Account Information | Duration of account + 90 days post-deletion | Retained for fraud prevention |
| Live Location Data (Wires) | Not stored after session ends | Real-time only; purged from servers |
| Trip History | Up to 7 Days from trip date | User cannot delete individual trips anytime |
| Device & Technical Info | 1 months from last active session | Anonymized after 1 months |
| Wire Activity Logs | 6 months from Wire dissolution | Aggregate logs only |
| Crash/Diagnostic Logs | 90 days from date of capture | Anonymized immediately |
Locwire employs industry-standard and best-practice security measures to protect your personal data against unauthorized access, loss, disclosure, or destruction. Our security framework includes:
In the event of a data security breach that affects your personal information, Locwire will:
Despite our robust security measures, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security and encourage users to use strong, unique passwords and enable device-level security features.
Depending on your jurisdiction, you may have the following rights with respect to your personal data held by Locwire. We are committed to honoring these rights in a timely manner, typically within 30 days of a verified request.
You have the right to request a copy of all personal data Locwire holds about you, including your account information, location data records, and Trip History. Requests can be submitted at privacy@locwire.com
You may update or correct inaccurate personal information directly through the Locwire app's profile settings at any time, or by contacting our support team.
You may request deletion of your account and associated personal data at any time. Upon receipt of a deletion request, we will:
Please note that certain data may be retained for a limited period to comply with legal obligations (e.g., fraud prevention records, legal dispute data) as described in Section 9.
You may request that we restrict the processing of your personal data in circumstances where you contest accuracy, oppose deletion, or where processing is unlawful but you prefer restriction over erasure.
You have the right to receive your personal data in a structured, machine-readable format (JSON or CSV) for portability to another service. Contact us at privacy@locwire.com
You may object at any time to the processing of your personal data for marketing purposes. You may also object to processing carried out on the basis of our legitimate interests, where your particular situation warrants consideration.
Where processing is based on your consent (e.g., background location access, marketing emails), you may withdraw that consent at any time through your device settings or in-app privacy controls, without affecting the lawfulness of processing conducted prior to withdrawal.
Locwire provides the following real-time privacy controls directly within the application:
Locwire is not intended for use by children under the age of 13 (or under 16 in the European Union / European Economic Area). We do not knowingly collect personal information, including location data, from children below the applicable minimum age threshold.
If you are a parent or guardian and believe that your child has registered for a Locwire account and provided personal information without your knowledge or consent, please contact us immediately at privacy@locwire.com or childsafety@locwire.com. Upon verification, we will promptly delete the child's account and all associated data.
If Locwire becomes aware that it has inadvertently collected personal data from a child under the applicable age threshold, it will take immediate steps to delete such data from its systems.
Locwire operates globally and may transfer your personal data to servers and service providers located in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. Where required, we implement appropriate transfer safeguards, such as:
Locwire is committed to compliance with the following major data protection frameworks:
The Locwire mobile application does not use browser cookies. However, the application may use the following analogous tracking technologies:
Locwire reserves the right to update, revise, or otherwise modify this Privacy Policy at any time. When we make material changes — particularly those that affect how we collect, use, or share location data — we will provide you with clear and prominent advance notice through one or more of the following channels:
The revised Privacy Policy will become effective on the date specified in the policy document. Your continued use of Locwire after the effective date constitutes your acceptance of the updated Policy. If you do not agree with the changes, you must discontinue use of the application and may request deletion of your account and data as described in Section 11.3.
The version history of this Privacy Policy, including prior versions, will be maintained and made accessible upon request.
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels:
| Company | Locwire, Inc. |
|---|---|
| Privacy Email | privacy@locwire.com |
| Child Safety | childsafety@locwire.com |
| Data Protection Officer | dpo@locwire.com |
| Website | https://www.locwire.com/privacy |
| In-App Support | Settings > Help & Support > Contact Us |
| Response Time | Within 30 business days for privacy requests |